Pamana Resorts and Hotels

The resort is generally recommended. The rooms are clean, the crew and staff are nice, the pool is also well maintained. The beach seems to have a lot of trash and I think the local govt can do better in the clean up.

Initially, we booked for a 2 queen size bedroom. The building where we stayed was the first one built in the resort and the room needed minor changes. The manager informed me that it will be next for renovation next year 2026. We later moved to the new building on the 3rd day of our stay. We liked it very much. The 2 beds were double beds with big windows, high ceiling, and roomy bathroom. You will feel comfortable the moment you enter the room. It was a 180 degree change from our initial room. The services from the front desk can be better, but the housekeeping services were superb. The security guards were awesomely helpful and friendly. The breakfast choices are Ok and can be better. Adding continental breakfast can draw-in more foreign visitors. They have activities like jetskiing, island hoping with snorkling and fish feeding, kayaking, banana boat, & camping. The pool was Ok. It can be crowded during holidays and it was difficult to do lapses. Making it bigger can be an improvement in the future. Travel time from Metro Manila was less than 3 hours. Do not take the alternate route to Magallanes. There were landslides and broken roads that were not safe to drive through. Take the Tagaytay route instead.

Walked in to this resort but we felt like they dont want to accept ya. Bald security guard kept pointing us to a far parking space and we are just on a big bike/small bike. Walked in here after the resort confirmed to us that they are accepting walk ins. -0 star for service

We can't sleep at night because the aircon broke around 6pm. No cooling setting. And the restaurant close at 8:30pm (weekend). Too early to close.

It seems like the staff are not happy with their job, and showed disinterest in serving guests. They charge service fees even though we personally get our food and drinks. I had an experience when the staff rolled eyes on us while ordering. There is also one time when the staff didn't apologize when they poured coffee to the floor and we got our feet drenched. They also like shouting among themselves, and letting us hear that we did something wrong so they had to adjust, despite the requests weren't that big of a deal. Poor service. If you don't want good service and rude staff--I highly recommend this place.