I slipped on their cement steps leading to their pool because it was wet and hurt my back. I was even careful because it just rained so I stepped on their mat which gave way. No warnings at all around the place. Staff were clueless on how to assist. No offer to provide medical assistance. And worse, they said it was policy not to issue official receipts! We got an OR though after we insisted. The only consolation was staff got ice and towel for my injury but only when we asked for it. Really horrible service for a resort and incapable of addressing emergency sitiations. Please spend your night elsewhere.
The Family room is conducive to stay.
However the shower heater is not functioning, the pool is too hot and the two grilling stations are very unsanitary.
Also, the shower room outside is stinky and a lot of trash scattered everywhere
Rooms are clean but quite old. Cant say sevice is good but not bad. Location is along the highway though not many stores where you can buy food. Better to bring your own food especially if you are staying through the night.
The 800 room. ~ I know we paid for the cheapest room there is, and it's disappointing. It's not cleaned and well maintained. It's disgusting to see used tissue and sanitary napkins still inside the bathroom. But the view is quite nice. I hope there's an improvement by the next time we'll visit. I hope that the management will be able to read the reviews of the people who went here. :)
eks geronimo
5 months agoI slipped on their cement steps leading to their pool because it was wet and hurt my back. I was even careful because it just rained so I stepped on their mat which gave way. No warnings at all around the place. Staff were clueless on how to assist. No offer to provide medical assistance. And worse, they said it was policy not to issue official receipts! We got an OR though after we insisted. The only consolation was staff got ice and towel for my injury but only when we asked for it. Really horrible service for a resort and incapable of addressing emergency sitiations. Please spend your night elsewhere.
Genevive kimmayong
a year agoThe Family room is conducive to stay. However the shower heater is not functioning, the pool is too hot and the two grilling stations are very unsanitary. Also, the shower room outside is stinky and a lot of trash scattered everywhere
ruby rose baguang
5 months ago1300 per night good for 2 , free pool and cool ambiance
Jherald Lacambra
a year agoRooms are clean but quite old. Cant say sevice is good but not bad. Location is along the highway though not many stores where you can buy food. Better to bring your own food especially if you are staying through the night.
Jhalyn Pelang-og
8 years agoThe 800 room. ~ I know we paid for the cheapest room there is, and it's disappointing. It's not cleaned and well maintained. It's disgusting to see used tissue and sanitary napkins still inside the bathroom. But the view is quite nice. I hope there's an improvement by the next time we'll visit. I hope that the management will be able to read the reviews of the people who went here. :)