Ora Beach Resort El Nido

The only reason that would do not give a full five stars was because of the water pressure and temperature period if you took a shower evening water pressure and temperature was fine cool to mild and low. To be fair i never brought it to their attention. The rooms however were very clean and the staff was amazing. Getting cash can always be a problem when traveling and it was nice that they allowed room charges for meals, tours and transfers and pay by card upon checkout. Never having to worry about change was great. The resort is well located. Would recommend. Wi Fi also good in rooms and public area. Front desk staff was very helpful and professional

Unfortunatrly I cannot leave a good review. The stay didn’t feel like good value for the money we spent. We had issues with not having hot water in the shower from day one, and despite mentioning it to reception three times, the water only worked for the first couple of minutes before turning cold again. The breakfast buffet was quite poor. You should definitely offer more variety and add options such as bacon, more fresh fruit, and additional egg choices (for example, boiled eggs instead of only scrambled). It would also be great to have cheese, charcuterie, and yogurt available. The place itself is beautiful, but it definitely needs some maintenance and improvements in customer service. We had to order cappuccinos for breakfast because only brewed coffee was provided, and we were charged for them. I believe any type of coffee should be included during breakfast. In addition, the Wi-Fi wasn’t working and the room was extremely humid.

I had a bad experience with another hotel called One Suite El Nido, and I didn't want to stay there, so I visited the hotel before booking. I checked it out, and it's really one of the best hotels in El Nido. Although I booked a room online and it wasn't available, they offered us a free upgrade. We asked for early check-in, and when we asked for a discount on the fees, the receptionist made an exception for us and offered a welcome drink We would like to thank Vilan for the great experience The hotel breakfast is a set menu to choose from; the taste wasn't bad compared to other places. I have been to eight or nine hotels all over the Philippines during my vacation; it's one of the best. We ordered lunch and dinner from the hotel many times; the food quality and portions were good.

The only reason I’m giving this place two stars rather than one is because they gave us a 1000 php refund at the end of our stay because it was so bad. Let’s start with the good, the location is fantastic and a few steps from the beach with a great pool, cabanas, and decent gym. Let’s talk about the bad now. The food. Will. Make. You sick. My wife and I went for our honeymoon and on the second day got seriously sick throwing up and diarrhea for days, it was so bad we couldn’t leave the room for the duration of our stay. Every meal we had there made our stomached turn and made us feel like we were going to throw up. Beware the omelets and breakfast. Some sort of inspector needs to check this place out because I’m sure they are serving polluted or expired food. The gym is right on top of the beach view rooms on the second floor, and you can hear everything, good luck on getting any rest. Some of the staff are polite, others especially restaurant staff are horrible. We had to go and ask multiple times for food order after waiting patiently for more than 30 min, when we asked we were told to “just wait”. When we went to check in we were asked if we would wait another 30min to check in after we had waited 3 hours already in the middle of summer. WiFi only works sometimes as well, and cell service as limited in this location. There are some good people here trying to do good work, but the food and overall experience will ruin your vacation. Power would shut off in our room every night with a loud thump when the breaker switched off and a big thump back on when it switched back on and the lights would turn on in the middle of the night.Our door also did not close and had a gap in it that just let all the mosquitos and bugs in. Save your stomach and your trip and go somewhere else.

We booked the Presidential Suite expecting a premium experience, but it turned out to be a complete disaster. For three days straight, the water pressure was extremely low and never got fixed, even after multiple complaints. Breakfast was terrible — the food quality was poor, items were not refilled, and worse, my wife got a stomach virus from the food. When we informed the staff, they showed no real concern and didn’t even offer any compensation or apology. For the price we paid, this level of service and care is absolutely unacceptable. I strongly advise against staying at this hotel.