Sofaree values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect various types of information in connection with your use of Sofaree.com, including:
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Personal Information: Name, email address, phone number, payment details, and government-issued identification (if required for verification purposes).
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Transaction Information: Booking details, payment history, and communications with hosts or guests.
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Usage Information: Log data, device information, IP address, and browser details.
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Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze site traffic.
2. How We Use Your Information
We use your information to:
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Facilitate and process transactions between guests and hosts.
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Verify identities and maintain platform security.
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Provide customer support and respond to inquiries.
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Improve, personalize, and optimize our platform.
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Conduct research, analytics, and marketing activities.
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Comply with legal obligations and protect against fraud or unauthorized activities.
3. How We Share Your Information
We may share your information with:
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Hosts and Guests: To facilitate bookings and communication between users.
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Service Providers: Third-party companies that assist with payment processing, identity verification, analytics, marketing, and customer support.
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Legal and Regulatory Authorities: When required by law, or to protect the rights, property, and safety of Sofaree and its users.
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Business Partners: In connection with corporate transactions such as mergers, sales, or acquisitions.
4. Your Rights and Choices
You have certain rights regarding your personal data, including:
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Accessing and updating your account information.
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Opting out of marketing communications.
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Requesting deletion or restriction of your personal data (subject to legal limitations). Users can request to have their account deleted by sending an email with the subject: “Account deletion” to support@sofaree.com. A support administrator will promptly process your deletion request within 24 hours.
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Managing cookie preferences through browser settings.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
6. International Data Transfers
Sofaree operates globally, and your information may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your data.
7. Retention of Information
We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. When no longer needed, data is securely deleted or anonymized.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website or via email.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact Sofaree Support: support@sofaree.com
Address:
By using Sofaree.com, you agree to this Privacy Policy and the processing of your information as described.