You have a change in plans. Your refund depends on your host’s cancellation policy and when you cancel the reservation. Here’s a tip: you can check your refund amount before you cancel.
Nights refunded if you cancel
Refunds are subject to your host’s cancellation policy. Depending on the length of your stay, how soon your reservation starts, the nights you’ve stayed, and the cancellation policy that applies to your reservation, you may get a full refund, a partial refund, or no refund if you cancel.
Note: If you’re canceling because you experienced an issue during your stay, you may be eligible for a refund, regardless of your host’s cancellation policy.
Service fee refunds
Service fees are refunded if you cancel during the free cancellation period for your reservation. Find out more about service fee refunds.
Payment plan refunds
If you’ve only paid for part of your stay up front, your refund amount may be less than you expect, and will never exceed what you paid.
Learn more about how refunds work for reservations paid for with Klarna.
Coupon refunds
Coupons are non-refundable. If you cancel a reservation in which you used a coupon to pay, the coupon can’t be used again. Find out more about how coupons work.
Booking credit refunds
Refunds for booking credit are subject to your host’s cancellation policy. Depending on when you cancel and the cancellation policy that applies to your reservation, you may get a refund of the booking credit that will be made available on your Airbnb account to use later.
On-site property fee refunds
If a hotel or other professional host collects property fees on-site, any refund of those fees is at the discretion of the host.
Host-approved refunds for any reason
If you and your host come to an agreement that you’ll receive a refund of any amount, you can find out how to request a refund in the Resolution Center.
When you may be entitled to a refund outside of your host’s cancellation policy
You may be entitled to a full refund or partial refund outside of your host’s cancellation policy if:
- You have to cancel because of a major disruptive event
- You have to cancel because of a reservation issue covered by the rebooking and refund policy for homes
