El Nido Reef Strand Resort

This resort was absolutely amazing. From the moment we arrived, the staff made us feel completely at home. It’s the first time in my life I never felt the need to lock my hotel door. The rooms were spotless, and the beds were incredibly comfortable. We enjoyed every meal we ate at the hotel and were truly spoiled by the staff. Being served breakfast and coffee on our patio while still in our pyjamas was such a thoughtful and lovely touch. Because the hotel is small and intimate, there’s a wonderful sense of community among the guests. The owner, Olly, is very hands-on and present. When we asked if we could store medication in the hotel fridge, he went above and beyond—placing a fridge directly in our room and even asking us to wait a day or two to ensure it was holding the correct temperature. That level of care was deeply appreciated. The pool overlooking the ocean is absolutely beautiful and incredibly refreshing. Arriving after 4:30 pm can be a bit tricky due to high tide, as the road may be underwater, but there’s a back alley that allows access in and out of town. It’s also a nice touch that the resort offers pickup from the town square as well as airport transfers. The hotel was incredibly responsive on WhatsApp, which made everything easy and stress-free. We were so happy to have chosen this hotel outside of town—it was cooler, breezier, and far more peaceful. When we did walk into town, the walk itself was absolutely lovely.

A Hidden Gem That Saved Our Trip! After a horrible and short-lived experience at another resort in El Nido, my partner and I were left stranded late at night with nowhere to stay. Thankfully, El Nido Reef Strand Resort had a room available—and from the moment we arrived, we knew we were in good hands. Rose, who welcomed us in the middle of the night, was incredibly warm, friendly, and accommodating. She went above and beyond to make us feel safe and cared for. Not only did she offer us a late checkout and breakfast free of charge, but her kind and calming demeanor truly helped turn our stressful situation into a positive experience. We stayed in a ground floor room with a stunning view of the ocean—it was peaceful, clean, air-conditioned, and had a very comfortable bed. The resort itself is small, quaint, and has a charming bed and breakfast feel. It’s the perfect place for couples or older adults looking to relax and unwind. Though we only stayed for one night, we genuinely wish we had found this place sooner. The staff and owners are absolutely amazing, and we can't recommend this place enough to fellow travelers looking for a quiet and welcoming stay in El Nido. Thank you, Reef Strand, for saving our short trip—we’ll be back!

We stayed at Reef Strand for 5 nights and had a great time. The unobstructed view of the ocean is breathtaking and all of the staff were extremely friendly and accommodating, a special shout out to the front desk staff and the drivers. We also booked both of the tours we did directly with the hotel. The hotel is a ~10 minute walk from the center on either the beach or a road and we personally enjoyed being away from the hustle and bustle of being right in town. The hotel also offers drop off and pick up to the town square for free until 7 pm. Not sure where all the 1 star reviews came from, but if you're expecting the Ritz-Carlton this isn't the hotel for you.

We booked this hotel for two nights because from the photos it looked very nice and in good condition but when we arrived at the hotel we realised that this was not the case. The room is very old, the toilet was leaking water from the bottom when you flush. The whole structure is rusted. We could not stay there so after only 30 min we decided to leave. The hotel was completely empty except for two rooms, we asked if it was possible to receive a refund for at least one night but it was not accepted. When we pointed out that the photos were different from reality, the girl confirmed that the photos were altered. I understand that she is not the owner but to say such a thing is absurd, at which point she offered us another room which I did not want to see because it all seemed like a joke to me. We left. But the worst thing is that in the request for reimbursement assistance they said the hotel was full when on our arrival everything was switched off, as soon as we arrived they started to switch on some lights but everything was shabby. No. Take this hotel, for that price you find very good facilities and not old and shabby.

Beautiful resort with the best service. So far the best place we stayed in Palawan. The owner himself came looking for us when we could not find the place (google maps tells you to go through a dirt road in a mountain, DO NOT GO THAT WAY, take the beach road from town square, however if you call the resort they will come pick you up!) The service was phenomenal, they clean your room better than I've ever experienced in a hotel and they will do it daily if you ask. They even made us food after all the restaurants including theirs were closed and the food is very good! The owner takes good care of guests making sure everyone is happy. Everyone is very friendly, I highly recommend this place. It's a bit out of the way but they have free rides back and forth from town so it's not an issue! Thank you very much for making our trip great!